Frauds are some of the most common problems we encounter in fleet management and control. And, unfortunately, part of them ends up occurring by the team itself.
With that in mind, we survey the main types of misconduct that fleet management can be exposed to and point out which measures managers can apply to avoid fraud and have fleet control without having to leave the office.
In this way, you will see how it is possible to avoid fraud and also learn how to efficiently improve the management and control of fleets, to prevent errors that open gaps for them in your business.
Learn how to identify fraud in fleet control
Prevent fraud in your fleet control without leaving the office
Have a telemetry solution in your fleet management
Learn how to identify fraud in fleet control
If you own or manage a fleetYou have probably experienced an issue involving a rising cost of fuel that sooner or later becomes a bigger than expected problem for your business.
Fuel fraud is one of the most common problems that fleet control and management has to deal with. Even if your team is made up of excellent professionals, at some point this can happen in your business, especially if trust with your team is not worked on.
If your management doesn't know how to identify these issues, malicious people can take advantage of the lack of oversight and trust in your fleet management.
Fuel fraud, for example, is the most common, because this is the cost that tends to be less perceived by fleet management.
With the frequent rise in fuel prices, it is natural for many managers to believe that the high cost of the operation is explained by this. But unfortunately, the rising expenses of your fleet management may be related to fraud.
Excessive spending on fuel can also be a result of several other deviations that occur in your fleet, such as:
- route deviations;
- irregular loads that require repetition of routes;
- fuel supply and consumption.
That is, identifying fraud in fleet management can help to find several other irregularities that may occur beyond your control.
Although the existence of these frauds may go unnoticed, there is an efficient way to identify them, fight them, avoid them and still have total fleet control. All with efficiency and business intelligence.
For this, it is necessary pay attention to the signs of fraud in fleet management such as:
delays
There may be cases where drivers use their vehicles for personal tasks without informing management. Then, to justify the occasional delay, they might point to slow traffic or an accident on the road.
Another common case is to drive a long distance along paths that are not the route established in an agreement between the fleet management and the driver.
Even if the driver is not malicious, these factors can cause an increase in the cost of fuel and maintenance, not to mention wasted time.
Increased fleet maintenance and repair costs
This can happen when there is no well-defined policy regarding vehicle maintenance. What happens in cases where drivers end up committing fraud by performing unnecessary maintenance such as an oil change, which can be overpriced or even false.
As far as fleet control is concerned, you may not know exactly what's wrong with your vehicles. Also, the need for maintenance can be real, but what if it happens due to the driver's lack of care?
There are also irregularities in the case of drivers who use their own vehicles for work. In these situations, the cost of maintenance is usually borne by the driver.
However, there are cases in which fleet management assumes repairs, so it ends up having to bear maintenance costs that are not related to the business activity itself.
fuel control
This is more classic scenario of fleet management fraud. Some drivers buy more fuel than the tank capacity and, many times, the manager does not even notice.
There are expenses that increase due to carelessness or really due to bad intentions. But, anyway, these irregularities can go unnoticed or camouflaged as “inflation” in fuel prices, for example.
What fleet management can do is increase control efficiently to identify and cut expenses without being unfair to your teams and still transmitting trust and credibility.
Therefore, it is essential to have a good integration of the fuel card with your telemetry system. Thus, the manager is able to manage all supplies in a simple, assertive and complete way.
In the case of proven fraud, the manager must talk to the team, without accusing the responsible driver in front of others, avoiding creating uncomfortable situations. Finally, do the correct application of labor penalties.
Prevent fraud in your fleet control without leaving your office
Faced with so many possibilities for fraud, it seems impossible for the manager to be able to have full fleet control without leaving the office. For this, it is necessary to have excellent monitoring of vehicles, drivers, routes, maintenance, etc.
But this is already possible thanks to technologies that make fleet control even simpler and more efficient. With real-time monitoring, managers gain better fleet control through services that offer efficient supervision even over long distances.
How efficient fleet control should be done
To have a good fleet control, the use of optimal technology can be your greatest ally to check your expenses, identify fraud and optimize your operation. This, along with effective organization strategies, can keep your team aligned, instilling trust and getting it back.
After all, receiving trust from your employees also helps a lot in preventing fraud, as understanding the needs and developing a partnership with your drivers is essential to guarantee respect, ethics and morals at work.
Remember that drivers must be allies of their management, constantly working for joint growth. By recognizing and rewarding these attitudes, the manager creates a positive relationship with them.
Have a telemetry solution in your fleet management
Having a control system with detailed information about the fleets and their drivers can be of great help, both for fleet management and for the safety of the drivers themselves, and the Golfleet Telemetry could be the solution.
This system makes this information available in a very visual, intuitive and intelligent way, and is a efficient digital tracking solution that helps identify possible fraud, solves problems with improper use of vehicles, reduces costs and increases the safety of your fleet.
On this specialized platform, the fleet manager monitors the entire operation without leaving the office. It allows visualization of all vehicles on the map, as well as analysis of the route of each driver.
In addition, with Golfleet, the manager can count on the fuel management module, which offers full control of the precise cost per kilometer driven, average consumption per vehicle, average price per liter and type of fuel and even monitoring of possible fraud, suspicious fueling and vehicles below or above the normal average consumption.
More advantages of the telemetry solution for fleet management are:
- view the route point by point;
- look at heatmaps;
- identify position divergence;
- view route reconstruction;
- makes drivers safer.
The best thing is that on our platform, the indicators are presented in a very dynamic way. so your fleet management will be much more assertive, as you can count on automatic graphics of the most important indicators of the route:
- excessive speeds;
- distance traveled in and out of business hours on weekdays and weekends;
- ignition on without movement;
- costs for the distances travelled.
In addition, the platform offers shooting indicators and allows the creation of specific control areas.
Another more complete and specialized option, preferably for larger fleets, is the Golfleet Telemetry, a solution that provides fleet management with accurate, easy-to-view, real-time data.
The tool offers customized dashboards, Business Intelligence, advanced reports and also integration with fuel control.
Read more: Telemetry enables a reduction of up to 75% in the number of infractions and claims
Thus, with telemetry, the manager can establish a excellent fleet policy for your business. All you have to do is choose the right option for your fleet needs.
Want to know more about how telemetry can help your fleet management? Then access our free eBook:
